Shipping & Returns

Shipping your jewelry

Available delivery destinations, shipping options and charges are shown at checkout for your address. Please check the product details before ordering and contact us if you need a piece for a particular date.

Return requests

You have 30 days from delivery to contact us about a return. Please send your order number and the item you would like to return using our contact form. We will provide return instructions before you send your parcel.

If an item arrives damaged or you receive the wrong item, contact us with your order number and a description of the issue so we can help.

Custom designs

Please contact us before ordering a custom piece. Availability, pricing, processing time and the details of your request will be agreed before you place an order.

Questions before buying? We are here to help.